Kaspi's Kasper AI Assistant Reaches One Million Users

Kaspi.kz shared the first results of Kasper, the AI assistant built into its app. Founder Mikhail Lomtadze said the service has already been used by a million clients.

For the team, the key metric isn't the first click on Kasper but whether clients keep coming back to it. That signal is more honest than adoption numbers: anyone can try a tool once out of curiosity, but only real usefulness brings people back.

Check the same signal in your own company: do people open your assistant once and forget it, or come back to it every week for real answers. Repeated use of the role-based agent — for the director, accountant, or manager — is exactly the signal in 1Cifer that shows a tool has taken root, not just been tried once.